Shipping Policy
A Legal Disclaimer
• Lost or Stolen Packages: HOLY! Chili Oil & Co. is not responsible for packages that are lost, stolen, or marked as “delivered” by the carrier. If an issue arises, please contact the shipping carrier directly.
• Damaged Shipments: If your order arrives damaged, please contact us within X days with photos of the damaged items. We will do our best to resolve the issue.
• Non-Refundable Shipping Costs: Shipping fees are non-refundable once an order has been processed and shipped.
• Liability Disclaimer: HOLY! Chili Oil & Co. is not liable for any damages, delays, or losses incurred during transit. Once the package leaves our facility, responsibility transfers to the carrier.
Shipping Policy - The Basics
At HOLY! Chili Oil & Co., we strive to process and ship orders as quickly as possible. Please review our shipping policy below before placing your order:
• Processing Time: Orders are typically processed within X business days (excluding weekends and holidays).
• Shipping Methods & Delivery: We offer standard and expedited shipping options. Delivery times vary based on your location and chosen shipping method.
• Tracking Information: Once your order has shipped, you will receive a tracking number via email. HOLY! Chili Oil & Co. is not responsible for delays caused by shipping carriers.
• International Shipping: We currently [do/do not] ship internationally. Customs fees, duties, and taxes may apply and are the responsibility of the recipient.
• Address Accuracy: Please ensure that your shipping address is correct before completing your purchase. We are not responsible for lost or undelivered packages due to incorrect address information.